Items must be unworn, unwashed, and have original tags attached. Shoes must be unworn, show no signs of wear, and returned in their original packaging.
Items must be free of stains, makeup, deodorant, or wear.
Bodysuits, swimwear, undergarments, and accessories are non-returnable.
All returns must include an order packing slip that clearly indicates which items are being returned. If this is not filled out correctly, your return may experience issues in processing.
All returns are refunded via store credit in the form of a Shaylaryn E-Gift Card.
We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
Returns are processed within 2-4 business days after your item(s) are delivered to us.
Damaged, defective, or incorrect items must be reported to Customer Service via email within 7 days of delivery.
Include a photo and description of the issue along with your Order Number to ensure a speedy resolution. We will work with you to correct the order as quickly as possible so that you can show off your Shaylaryn Style!